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We listen first
We begin with a conversation about what is working, what is becoming difficult and who should be kept informed.
Local support at home
Now accepting a limited number of clients across Waimea.
Non-clinical home support across Waimea.
Helping people live well at home, for longer.
Local support for everyday life, with clear communication for the people who care.
What brings you here?
One familiar person
One person keeping the details connected.
The same trusted coordinator can notice what needs attention, arrange agreed help and keep the right people in the picture.
Support centred on life at home
How it works
We agree the support before visits begin.
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We agree the support
Together we settle on a workable rhythm of visits and clear boundaries around what Familiar Care will handle.
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We connect the dots
One familiar coordinator notices the small things, follows up agreed tasks and records what matters.
Support plans
The right amount of help, as life changes.
Each plan begins with a conversation. We agree what matters, who may receive updates and where our role begins and ends.
All prices include GST. Services are month to month.
A regular point of contact
Check-In
$169per month
A scheduled monthly visit, with agreed follow-up and a quarterly home check built into the programme.
- One 45-minute visit each month
- Visit record and up to 15 minutes’ coordination
- Quarterly home and winter-readiness checks
More hands-on support
Full Support
$595per month
Two scheduled visits each month, with time for errands, home matters and keeping the right people informed.
- Two visits and four onsite hours each month
- Visit records and up to 30 minutes’ coordination
- Family updates by agreement
A clearer picture from a distance
Family Assurance
$945per month
A weekly scheduled visit, consent-based family updates and more time to coordinate the details around home.
- One visit each week
- Visit records, family portal and up to 45 minutes’ coordination
- One dedicated welfare call-out each month
Family Assurance
Closer to home, even when you aren’t.
Weekly scheduled visits and clear updates give families a better picture while the person at home keeps their independence and voice.
- Clear consent around what is shared
- A simple record after each visit
- Follow-up when something needs attention
The familiar face behind Familiar Care
Local knowledge. Experience you can rely on.
Dean McNamara has spent years serving the community as a local business owner and district councillor. Through that work, he has seen a growing need among older people who do not require medical or personal care, but could use a trusted hand to keep life at home manageable.
Dean created Familiar Care to provide that local support. He can notice what needs attention, coordinate agreed help and arrange reliable local trades when required. When family live elsewhere, Dean can be the familiar point of contact nearby. He knows the person, understands the home and keeps the right people informed.
One familiar person.
Local to Waimea
Support across our rural communities.
Familiar Care supports people in Wakefield, Wai-iti, Brightwater, Hope, Moutere, Tasman and Tapawera. Being nearby keeps the support genuinely local.
WakefieldWai-itiBrightwaterHopeMoutereTasmanTapawera
Start with a conversation
Tell us what would make life a little easier.
You don’t need to know which plan fits. Share your situation in your own words and we can decide the sensible step together.
Familiar Care provides non-clinical home support and coordination. It is not an emergency, medical or personal-care service. In an emergency, call 111.
No forms and no obligation. Call, text or email for a first conversation.
Call027 538 4384Text027 538 4384Emailenquiries@familiarcare.co.nzDean McNamara is Familiar Care’s privacy officer and complaints contact. See our privacy notice.
Privacy notice
Only what we need to help.
IDOT LIMITED trading as Familiar Care · Waimea collects only the information reasonably needed to respond to enquiries, agree and provide the service, communicate with people you authorise, bill the account holder, and meet safety and legal obligations.
We do not diagnose people or create clinical records. You may ask to see or correct your personal information, change who may receive updates, or make a privacy complaint.
Contact privacy officer Dean McNamara at enquiries@familiarcare.co.nz or 027 538 4384.